Popular Classes:
Consultative Customer Service
A one-day seminar (8 hour) that helps build positive long-term relationships with clients and customers.
This sales presentation training class provides techniques to help participants build genuine, lasting relationships with their clients. Topics the class will cover include:
- Maintaining a natural, relaxed tone
- Making recommendations so clients are receptive
- Psychology of relationships
- Seven Deadly Sins of Customer Service — and how NOT to commit them
- Uncovering needs and concerns
- Value of customer complaints
Turn to Communication Power for all your communication training needs:
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>> Contact Us today for more information on our one-on-one and group class training.